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Support Methodology
AISO.net has designed a reliable hosting solution that should not require 24/7 support. Any emergencies are addressed immediately no matter what day or time but our sales and support staff is here from 8AM to 5PM Pacific Time.
Support Staff
With a hand picked team of engineers and technicians who don't know the words "can't be done", we empower our support staff so when you need support you get a knowledgeable friendly person who can solve your issues the first time. Our support staff is available by e-mail, live chat and phone. We recommend e-mailing us for any issues you may have for the quickest response. This allows your issue to be tracked and resolved by any of our support personal.
Network Monitoring
We run redundant monitoring servers that monitor each piece of equipment on our network. Our monitoring is so advanced it will notify our support staff if there is any issues with our switches, routers, servers, bandwidth, etc. so we can proactively handle potential problems. This type of proactive monitoring ensures our clients the most possible uptime available.
AISO.net Leadership Principals
- 30-day
- Money Back Satisfaction Guarantee
- 99.9+%
- Uptime Guarantee
- Go For It!
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AISO.net Solar-Powered Hosting
- General Hosting
- Don't know which hosting plan you need? We can help
- Hosting Plans for sites from 1 to 50,000 visitors per month
- Need to search for or register a domain name? Click Here
- Business Solutions
- Reseller Hosting
- Dedicated Servers
- SolarCloud VPS
- Co-Location
- Content Delivery (CDN)
- Solar CS (Cloud Storage)
- Solar Vault (Online Backup)
- File Management
- Web Development
Did You Know ?
What made me chose AISO is solar power. I was working on solar cell research for several years, and I am convinced that this technology has a future. The best way of convincing other people of its potential is to use it and to show its reliability. I guess web-hosting is an application where customers are very demanding about 24 hour availability, and providing it, even guaranteeing it, is a rigorous proof for the technology. I see my site up and running all year round, I think you are doing...
Franz